Privacy policy
Privacy Policy
Effective date: July 20, 2026
This Privacy Policy describes how Super Tiny Tech (“Super Tiny Tech,” “we,” “us” or “our”) collects, uses and discloses personal information when you visit, use our services, make a purchase from supertinytech.co, communicate with us or otherwise interact with us.
For the purposes of this Privacy Policy, “you” means any user of our website or services, including customers, prospective customers and other individuals whose information we collect.
Please read this Privacy Policy carefully. By using our website or services, you acknowledge the practices described in this policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services or legal obligations.
We will post the revised policy on our website and update the effective date. Where required by law, we will provide additional notice or obtain consent.
Personal information we collect
The information we collect depends on how you interact with us and may include the following.
Information you provide directly
- Contact details, such as your name, billing address, shipping address, email address and phone number;
- Order information, such as products purchased, order history, payment status, fulfilment details, returns and warranty or support requests;
- Account information, such as your username, password, saved addresses and preferences, if customer accounts are available;
- Customer-support information, including messages, photos, videos, troubleshooting details, reviews, survey responses and other content you send us;
- Marketing preferences, such as whether you have subscribed to email or SMS communications; and
- Promotion information, such as competition or giveaway entries, where offered.
Payment information
Payments are processed by Shopify and other payment providers.
We may receive transaction details such as payment status, payment method type, billing address and limited payment identifiers. Full payment-card details are generally collected and processed by the payment provider rather than stored directly by us.
Information collected automatically
When you use our website or services, we and our service providers may automatically collect information about your device and activity, including:
- Your IP address;
- Browser and device type;
- Operating system;
- Network information;
- Cookie identifiers;
- Pages viewed;
- Referral source;
- Website interactions;
- Approximate location;
- Shopping-cart activity; and
- Purchase activity.
We collect some of this information through cookies, pixels, tags, software development kits and similar technologies.
Information received from third parties
We may receive information from third parties, including:
- Shopify, which hosts and supports our online store;
- Payment processors;
- Fulfilment, warehouse, shipping and delivery partners;
- Marketing, analytics, advertising and fraud-prevention providers;
- Social-media platforms when you interact with us or use a connected feature; and
- Referral, affiliate or business partners.
Information obtained from third parties is handled in accordance with this Privacy Policy. We are not responsible for the accuracy of information supplied by third parties or their independent privacy practices.
How we use personal information
We may use personal information to:
- Provide our services and fulfil our contract with you;
- Process payments, orders, returns, refunds, exchanges and warranties;
- Arrange fulfilment, shipping, delivery and tracking;
- Create and manage customer accounts;
- Communicate about orders, products, support requests, policy changes and our services;
- Provide technical support and troubleshoot products;
- Personalise and improve our website, services, product selection and customer experience;
- Conduct analytics, research, testing and business planning;
- Send marketing communications where permitted and manage your preferences;
- Measure and improve advertising and marketing campaigns;
- Detect, investigate and prevent fraud, security incidents, abuse, unlawful activity and violations of our terms;
- Protect our customers, business, rights, property and services;
- Comply with legal, tax, accounting, regulatory and law-enforcement obligations; and
- Establish, exercise or defend legal claims.
Cookies and similar technologies
We use cookies and similar technologies to operate our website, remember your preferences, maintain your cart, understand website use, improve performance, prevent fraud and support analytics and advertising.
Shopify and other service providers may place their own cookies or similar technologies.
You can control cookies through your browser settings and, where available, our cookie-preference tool. Blocking cookies may affect the operation of some website features.
Where required by law, we obtain consent before using non-essential cookies. We also honour legally required opt-out preference signals where applicable.
How we disclose personal information
We may disclose personal information in legitimate circumstances to:
- Service providers, including Shopify, payment processors, IT and hosting providers, customer-support tools, analytics services, fraud-prevention services, warehouses, suppliers, fulfilment partners and carriers;
- Marketing and advertising partners, subject to applicable consent and opt-out requirements;
- Business and professional advisers, such as accountants, insurers, auditors, legal advisers and financial institutions;
- Business transaction participants, in connection with a merger, financing, sale, reorganisation, insolvency or transfer of all or part of our business or assets;
- Government, regulatory, law-enforcement or judicial authorities, where required or permitted by law; and
- Other parties at your direction or with your consent.
We may also disclose information where reasonably necessary to enforce our terms, investigate suspected fraud or unlawful activity, protect our services or protect the rights and safety of Super Tiny Tech, our customers or others.
Advertising and targeted advertising
We may work with advertising and analytics partners to understand use of our services and show or measure advertisements.
Depending on applicable law, some of these activities may be considered “targeted advertising,” “sharing” or a “sale” of personal information, even where no money is exchanged for the information.
Where required, you may opt out through the privacy or cookie controls made available on our website or by contacting us.
We do not knowingly use or disclose personal information about individuals under 16 for targeted advertising or sell or share such information where prohibited by law.
User-generated content and reviews
If you submit a public review, comment, photo, video or other user-generated content, it may be visible to anyone.
Do not include personal or sensitive information that you do not want made public. Content published through a third-party platform is also subject to that platform’s terms and privacy policy.
Third-party websites and services
Our website may link to websites, apps or services operated by third parties.
We are not responsible for their privacy, security or content. Review their policies before providing personal information.
Children’s privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, contact us so that we can take appropriate action.
Data security and retention
We use reasonable administrative, technical and physical safeguards designed to protect personal information.
No security method or transmission is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services;
- Maintain business and transaction records;
- Comply with legal obligations;
- Resolve disputes;
- Prevent fraud; and
- Enforce our agreements.
Retention periods vary according to the type of information and applicable requirements.
International data transfers
We and our service providers may process personal information outside your state, province or country.
Those locations may have different data-protection laws. Where required, we use recognised legal mechanisms or safeguards for international transfers.
Your privacy rights
Depending on where you live, you may have some or all of the following rights, subject to legal limitations and exceptions:
- To know or access personal information we hold about you;
- To request correction of inaccurate personal information;
- To request deletion of personal information;
- To receive a portable copy of certain personal information;
- To restrict or object to certain processing;
- To withdraw consent where processing is based on consent;
- To opt out of targeted advertising or certain sales or sharing of personal information;
- To limit certain uses of sensitive personal information, if applicable; and
- To appeal a decision concerning a privacy request.
You may exercise applicable rights by contacting contact@supertinytech.co or by using privacy controls made available on our website.
We may need to verify your identity before completing a request. You may use an authorised agent where permitted by law, but we may request proof of authorisation and verification of your identity.
We will not discriminate against you for exercising an applicable privacy right.
Marketing communications
You may unsubscribe from promotional emails by using the unsubscribe link in the message.
You may opt out of promotional text messages by following the instructions provided in the message.
We may still send non-promotional communications concerning orders, accounts, support, security or our ongoing business relationship.
Complaints
If you have concerns about our handling of personal information, contact us using the details below.
Depending on your location, you may also have the right to lodge a complaint with your local privacy or data-protection authority or appeal our response to your request.
Contact information
For privacy questions or requests, contact:
Super Tiny Tech
Email: contact@supertinytech.co
Phone: (307) 414-1442
Address: 701 Tillery Street, Unit 12, Austin, Texas 78702, United States